All Systems Operational

About This Site

This network status page was developed to provide a service status overview for customers of Simply Hosting & Servers (a trading name of PoundHost Internet Ltd). The server is hosted in the USA so it is geographically separate from our UK data centres and network infrastructure.

There is an XML feed listing the current (5 minute) service checks. We also offer an RSS feed of our service announcements, both of which are freely available to customers and anyone else who find them useful.

For any queries, please call 0333 247 0222 or write to us at PoundHost Internet Ltd, Acton House, Perdiswell Park, Worcester, WR3 7GD

API   ? Operational
90 days ago
100.0 % uptime
Today
Management Portal   ? Operational
90 days ago
100.0 % uptime
Today
Network Status   Operational
90 days ago
100.0 % uptime
Today
Data Center Power Status   Operational
90 days ago
100.0 % uptime
Today
Cloud Servers   ? Operational
90 days ago
100.0 % uptime
Today
Backup Servers   ? Operational
90 days ago
100.0 % uptime
Today
SSD VPS   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UPS Maintenance May 29, 06:00 - May 31, 17:00 BST
From the 29th May to 31st May 2018 we will be performing scheduled maintenance on our UPS equipment.

To minimise potential disruption, at no time will work take place on both UPS of an A+B pair. All of the UPS are designed to handle these tests without power loss.

During this period, load may be transferred to bypass at various points and mains failure will be simulated to check for correct operation.

There is no expectation of power interruption, however there may be a reduced level of redundancy for brief periods of time and so this should be considered an ‘at-risk’ period.
Posted on Apr 25, 10:37 BST
Past Incidents
May 27, 2018

No incidents reported today.

May 26, 2018

No incidents reported.

May 25, 2018

No incidents reported.

May 24, 2018
Completed - This maintenance has now been completed and no unexpected issues were observed during the process.
If you encounter any issues with our billing system please raise a ticket and it will be looked at during office hours.
May 24, 01:14 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 00:00 BST
Scheduled - We will be performing upgrades to our billing system during this maintenance window.

During this time, some features such as viewing/paying invoices and purchases will not be available.
May 23, 11:33 BST
May 23, 2018
Resolved - We believe we have isolated the cause of these issues and have put mitigations in place.
May 23, 11:31 BST
Update - We are continuing to monitor for any further issues.
May 21, 14:14 BST
Monitoring - A small number of our aggregation routers were found to be under high load this evening. The on-call engineer was notified and service was restored.

We are still investigating the root cause of the issue.
Apr 21, 01:29 BST
May 22, 2018
Resolved - We have been monitoring the situation overnight and can confirm that the platform is fully operational, the issue was due to Denial of Service attack, towards multiple machines on our platform, causing congestion in parts of the network which impacted some of our customers on this platform.
Once again, please accept our sincere apologies for any inconvenience this may have caused.
May 22, 08:52 BST
Update - We are continuing to monitor for any further issues.
May 21, 14:44 BST
Monitoring - Our team has identified the issue that was causing connectivity issues for some of our customers, we have mitigated the issue and currently monitoring the platform.
Please accept our sincere apologies for any inconvenience this may have caused.
May 21, 14:44 BST
Investigating - We are currently aware of some of customers facing connectivity issues on our Hyper-V platform.
Our team is investigating this as a priority. Please check for further updates.
We apologise for any inconvenience this may cause to our customers.
May 21, 14:14 BST
May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.