All Systems Operational

About This Site

This network status page was developed to provide a service status overview for customers of Simply Hosting & Servers (a trading name of PoundHost Internet Ltd). The server is hosted in the USA so it is geographically separate from our UK data centres and network infrastructure.

There is an XML feed listing the current (5 minute) service checks. We also offer an RSS feed of our service announcements, both of which are freely available to customers and anyone else who find them useful.

For any queries, please call 0333 247 0222 or write to us at PoundHost Internet Ltd, Acton House, Perdiswell Park, Worcester, WR3 7GD

API ? Operational
Management Portal ? Operational
Network Status Operational
Data Center Power Status Operational
Cloud Servers ? Operational
Backup Servers ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Portal and API Maintenance Jun 28, 06:00-08:30 BST
Reschedules from the 22nd June 2017.

On Wednesday 28th June we will be performing some database maintenance which will affect the Simply Hosting Portal and API.
For a brief period, the API and Portal will be offline and replaced with a maintenance page.
The impact expected is that for the duration of the maintenance customers will not be able to raise or view tickets or use remote facilities such as reboots and reinstalls.

We do not expect any issues however should any arise, we will make a decision to either extend the window or initiate the rollback procedure.
Posted on Jun 23, 11:08 BST
Past Incidents
Jun 25, 2017

No incidents reported today.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

No incidents reported.

Jun 22, 2017
Resolved - We have identified the issue and it has been resolved. The backup server in question is now fielding requests and available as normal.
Jun 22, 10:36 BST
Investigating - One of our R1soft backup servers is facing issues. Data integrity is maintained however there is an issue with the service itself.
Jun 22, 10:17 BST
Completed - We are backing out of this maintenance due to other technical commitments
Jun 22, 10:16 BST
Scheduled - On the morning of the 22nd June 2017 we will be performing some database maintenance on the Simply Hosting Portal and API.
For a brief period, the API and Portal will be offline and replaced with a maintenance page.

We do not expect any issues however should any issues arise, we will make a decision to extend the window or initiate the rollback procedure.
Jun 21, 08:44 BST
Jun 21, 2017
Completed - This maintenance has been cancelled and will be rescheduled.
Jun 21, 16:14 BST
Scheduled - On June 21st 2017 starting at 2100 BST through to June 22nd 2017 at 0600 BST maintenance will take place on our network between our Reading datacentre and our Telehouse PoP. During this time we will re-route traffic via another path within our network in order to minimise disruption to customers. There is ample capacity elsewhere in our network to support this traffic. No impact is expected but this is an 'at risk' period for our network.
Jun 13, 15:25 BST
Completed - This maintenance period is now being marked as complete, there will be no further works today on the STS.
Jun 21, 14:39 BST
Verifying - The maintenance has been completed and we have moved off of the maintenance bypass.

We will monitor the situation for another hour before marking as complete.
Jun 21, 12:51 BST
Update - We can now confirm that the maintenance has started and the STS is in maintenance bypass mode.
Jun 21, 12:28 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 09:00 BST
Scheduled - On 21st June from 09:00 to 17:00 BST engineers are performing maintenance to an STS power switch system that supplies a proportion of our Reading data centre.

During the window it will be put into maintenance bypass. Services will still be protected by the A side UPS system but unable to transfer to the B side UPS system.

No interruption is anticipated but it is an ‘at risk’ period with reduced level of redundancy.
Jun 7, 10:03 BST
Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017

No incidents reported.

Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.