All Systems Operational

About This Site

This network status page was developed to provide a service status overview for customers of Simply Hosting & Servers (a trading name of PoundHost Internet Ltd). The server is hosted in the USA so it is geographically separate from our UK data centres and network infrastructure.

There is an XML feed listing the current (5 minute) service checks. We also offer an RSS feed of our service announcements, both of which are freely available to customers and anyone else who find them useful.

For any queries, please call 0333 247 0222 or write to us at Team Blue Internet Services UK Limited, Acton House, Perdiswell Park, Worcester, WR3 7GD

Uptime over the past 90 days. View historical uptime.
API Operational
Management Portal Operational
Network Status Operational
Data Center Power Status Operational
Cloud Servers Operational
Backup Servers Operational
SSD VPS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance Nov 6, 2026 21:00 - Nov 7, 2026 06:00 GMT

One of our fibre suppliers providing connectivity between our London Telehouse and London Slough data centres is conducting maintenance to their fibre path due to necessary cable re-routing in London.

As we have diverse fibre connectivity between these locations we do not expect any disruption and traffic will fail over to other routes, but those routes will be at-risk during the maintenance window:

21:00 (GMT) on Friday 6th November 2026
to
06:00 (GMT) on Saturday 7th November 2026.
Posted on Oct 15, 2026 - 11:28 BST

Reading Datacentre Dark Building Test Nov 11, 2026 07:30 - Nov 13, 2026 18:00 GMT

As part of our datacentre partners proactive maintenance plan, there will be inspections and maintenance of both the HV and LV equipment providing power to our Reading datacentre, this will also involve a dark building test where mains power will be isolated and the building will transition onto generator backup.

We do not expect any outages however this should be considered an at-risk period due to the nature of works involved.
Posted on Nov 03, 2026 - 10:21 GMT

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

Loss of power redundancy on core router.
Resolved - Parts have been replaced and full redundancy restored.
Nov 2, 12:19 GMT
Update - Parts have been replaced and full redundancy restored.
Nov 2, 12:19 GMT
Investigating - Our core network is fully redundant, however due to a PSU failure on a core router in our Reading datacentre, part of the network should be considered "at risk" while the issue is diagnosed and parts are replaced.
Nov 2, 10:13 GMT

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Network at risk - Carrier line down
Resolved - Our carrier has now solved the issue and normal network redundancy is restored. We will proceed to close this incident.
Oct 28, 18:33 GMT
Identified - Our carrier has confirmed the problem and is working to resolve it.
Oct 28, 10:38 GMT
Investigating - One of our UK to Ireland links is currently down. The Redundant paths are functioning as expect so no impact is expected but the network should be considered at risk at this time.
We have a case open with the carrier and are awaiting updates.
Oct 28, 09:21 GMT
PHP security vulnerabilities – customer update
Resolved - This incident has been resolved.
Oct 28, 10:08 GMT
Monitoring - On October 20, two critical PHP vulnerabilities were announced: CVE-2026-109618 and CVE-2026-109619. These vulnerabilities have a CVSS score of 9.2 and could potentially be exploited to execute code remotely on a server without requiring authentication.

The vulnerabilities may affect all PHP versions starting from PHP 5.

If you use PHP on your Bare Metal, Dedicated Server, VPS, we strongly recommend updating PHP with the patches that are available. If you are running cPanel/Plesk, patches are also available, and you should apply them. If you have a site/s running on these products from us, we recommend that you review your PHP usage and the version being used by you or your customers and take relevant actions.

If you have managed server/vps with us, then these are/have been patched by our teams.
Oct 22, 16:41 BST

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Hyper V Standalone maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 14:17 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 00:00 BST
Scheduled - Maintenance will take place on our Hyper-V platform between 15th and the 28th October from 02:00 until 07:00 UTC. During the update, VMs will be put in a save state, so they will be unreachable for a few minutes. If for any reason this isn't possible and the automated script fails, they will be forcibly shut down.
Oct 15, 15:04 BST
Dedicated Server Network maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 04:00 BST
Update - This has been mostly completed, we are looking into some specific issues which are continuing to affect a small number of customers.
Oct 22, 01:53 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 22:00 BST
Scheduled - During this maintenance window we will be migrating the routing of some dedicated server products to a new pair of routers as we look to deprecate the existing routing platform.
This work will cause a service interruption for affected customers as their default gateway moves between devices however the duration of this interruption should only last for a few minutes.
Based on the operating system of the server and local configuration it may take up to 5 minutes for servers to recognise this change and update their arp tables accordingly, however in the vast majority of cases this will only take a few seconds once the new gateway comes up.
Oct 16, 17:41 BST

Oct 21, 2026

Portal and Billing systems maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 18:45 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 16:00 BST
Scheduled - Due to recently published security CVEs, we will be performing updates on our customer facing infrastructure in order to install patches and mitigations.
This will involve some downtime to certain systems while those updates are applied.
Oct 21, 15:56 BST

Oct 20, 2026

Optical network maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 15:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 11:00 BST
Scheduled - We will conducting maintenance on the final management interface of our optical networking equipment. No impact is expected.
Oct 19, 16:05 BST
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