In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 00:00 BST
Scheduled - Maintenance will take place on our HyperV platform between 16th and 26th June from 00:00 until 06:00 UTC. During the update VMs will be put in a save state, so they will be unreachable for a few minutes, whilst the corresponding node is rebooted, they will then be put back to normal state when the last node reboot has finished
Monitoring - A fix has been implemented and the phone system should now be working as intended.

There may be further work required in the future to ensure that the fix is working correctly.
May 29, 12:09 BST
Investigating - We are currently facing issues with our phone system where customers may be put on hold indefinitely.

If you face this issue then please raise a ticket instead using our support portal.
May 28, 20:47 BST

About This Site

This network status page was developed to provide a service status overview for customers of Simply Hosting & Servers (a trading name of PoundHost Internet Ltd). The server is hosted in the USA so it is geographically separate from our UK data centres and network infrastructure.

There is an XML feed listing the current (5 minute) service checks. We also offer an RSS feed of our service announcements, both of which are freely available to customers and anyone else who find them useful.

For any queries, please call 0333 247 0222 or write to us at PoundHost Internet Ltd, Acton House, Perdiswell Park, Worcester, WR3 7GD

API ? Operational
90 days ago
100.0 % uptime
Today
Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Network Status Operational
90 days ago
100.0 % uptime
Today
Data Center Power Status Operational
90 days ago
100.0 % uptime
Today
Cloud Servers ? Operational
90 days ago
100.0 % uptime
Today
Backup Servers ? Operational
90 days ago
99.79 % uptime
Today
SSD VPS ? Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Datacentre Power Testing Jun 18, 07:00-11:00 BST
During this period we will be performing a load transition onto the generators.

This forms part of our maintenance schedule to ensure that our backup systems will cope with the load.

Power will be transitioned onto the generators for a period of time before being transitioned back to mains again.

All UPS protected equipment should not experience any power loss however this should be considered an at-risk period.
Posted on Jun 10, 13:16 BST
Past Incidents
Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019
Resolved - The service was resumed at around 11:30pm last night, checks this morning show that the miantenance was successful.
Jun 12, 08:47 BST
Investigating - We are currently investigating an issue with one of our backup servers.

The service for "backup4" has been stopped while we perform necessary maintenance.

We hope to bring this back online this evening as to not affect the usual backup schedules of our customers.
Jun 11, 18:22 BST
Jun 11, 2019
Completed - This maintenance has been completed with no issues found.
Jun 11, 14:58 BST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 10, 09:12 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 08:00 BST
Scheduled - As part of our preventative maintenance schedule, during this maintenance window we will be performing maintenance on all of our UPS units. This will involve activities such as putting the UPS on bypass and/or simulating mains failures. For each A and B pair, work will only be carried out on one side at a time, and power will be transitioned using out STS where possible to maintain resiliency.

This should be considered an at-risk period however we do not expect any interruption to service.
May 7, 12:08 BST
Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.

Jun 3, 2019

No incidents reported.

Jun 2, 2019

No incidents reported.