We successfully failed over to the backup RE in order to perform some tests shortly after 1am UK time. At around 2:15am UK time, we had the results of our tests and we opted to revert all changes and back out of the maintenance.
Unfortunately this caused instability within the virtual chassis and the master RE initially failed to start protocols leading to an interruption to forwarding for around 5 minutes.
We made the decision to fail back to the backup RE again to restore stability and we will be raising this with our vendor before we take our next steps.
We apologise for any interruptions that may have been observed, no further changes will be made this evening however we expect that a new maintenance window will be announced for remediation works related to this issue.
Posted Sep 04, 2024 - 03:13 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 04, 2024 - 01:00 BST
Scheduled
We will be performing maintenance on one of our datacentre fabric switches. This will involve transitioning protocol responsibility between members of a virtual stack. We do not anticipate that this will cause issues however it should be considered an at-risk period.
Posted Aug 29, 2024 - 14:58 BST
This scheduled maintenance affected: Network Status.