Switch failure in 1 rack - Reading L20

Incident Report for Simply Hosting

Resolved

This incident has been resolved.

Posted May 15, 2026 - 14:28 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 15, 2026 - 14:12 BST

Investigating

Our monitoring has identified a failed network switch in our Reading datacentre rack L20 affecting a small number of dedicated server customers in that rack. The switch is currently under investigation and we expect servers to return online soon. We will post a further update once complete.

Posted May 15, 2026 - 13:23 BST